Privacy Statement
This Privacy Policy explains how Slots Garden collects, uses, stores, and protects personal and technical information when you use our online casino services. We take privacy seriously and aim to be clear about what data we handle, why we process it, and how you can manage your information. By using our site you agree to the practices described here.
Types of data we collect
We collect a range of information necessary to operate accounts, process payments, and deliver our services. This includes:
- Personal data - name, date of birth, email address, postal address, and identity documents submitted for verification.
- Technical data - IP address, device type, browser, operating system, and connection logs.
- Transactional data - deposit and withdrawal records, game activity, wager history, and payment method details.
How we use your information
We use data to create and maintain your account, process deposits and withdrawals, verify identity, prevent fraud, and provide customer support. Data also supports internal reporting, security monitoring, and compliance checks. Where required, we may use aggregated or anonymized data for analysis and service improvements.
Data protection practices
We apply reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. Access to personal data is limited to staff and service partners with a legitimate need. While no system is completely secure, we review and update our safeguards regularly to reflect best practice.
Cookies and tracking technologies
We use cookies, web beacons, and similar technologies to enable site functionality, remember preferences, and analyse usage patterns. Cookies may be essential for login and session management, while analytics cookies help us improve navigation and content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.
User rights
You have rights to access, correct, or request deletion of personal information we hold about you, subject to legal and operational limits. You may also object to or restrict certain processing. To exercise any right, contact our support team and provide sufficient information to identify your account.
Access, correction and deletion of data
To request access, correction, or deletion, contact [email protected] with your account details and the requested action. We will respond and guide you on required verification steps. Some requests may be limited by legal obligations, fraud-prevention needs, or record-keeping requirements.
Information sharing and third parties
We may share data with third-party service providers who assist with payments, identity verification, fraud detection, hosting, and customer support. We require partners to protect data and use it only for the agreed purpose. We do not sell personal information to third parties.
Privacy policy updates
We may update this policy to reflect changes in our practices or services. Material updates will be communicated on the site or via account messages. For questions about this policy or our practices, contact [email protected].
For additional information about how we handle personal data, or to raise a privacy concern, please get in touch and we will assist. References to SlotsGarden in this policy refer to the operator of the services provided on our site.