User Terms and Conditions
These Terms and Conditions describe the rules that apply when you use the online casino services operated by us. We explain the relationship between you and Slots Garden, set out your main responsibilities when using the platform, and describe general procedures for account verification, deposits, withdrawals, and promotions. By registering or playing you agree to follow these terms and any site rules posted in your account area.
Account responsibilities
You are responsible for maintaining accurate account information and for keeping your password and login details secure. Only one account is permitted per person or household unless we agree otherwise. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts for suspected fraud, abusive behaviour, multiple accounts, chargebacks, or other breaches of these Terms.
Eligibility requirements
To register you must meet the minimum age and legal requirements that apply in your jurisdiction. We may refuse registration or restrict access where local law prohibits participation. During registration and at any time thereafter we may require identity and payment verification - such as government ID, proof of address, and proof of payment ownership - before allowing play or processing withdrawals.
Acceptable platform use
Use the site only for lawful, personal gaming. The use of VPNs, proxies, or other location-masking tools is prohibited. You must not attempt to manipulate games, collude with other players, exploit bonuses unfairly, or abuse payment systems. Any detected abuse may result in withheld winnings, account closure, and recovery of funds.
General bonus and promotion rules
Promotional offers are subject to specific terms published in the cashier or promotion area. In general, promotions must be activated before wagering on the related deposit. Only one promotion may be active at a time unless explicitly stated. Bonus funds are often non-cashable until wagering requirements are met, and certain game types may be excluded from bonus play. Typical wagering requirements are shown in the promotion terms and may differ by game category.
Deposits and withdrawals
We offer a range of payment methods as shown in your cashier. Deposit and withdrawal limits, processing times, and fees depend on the chosen method and your account status. Withdrawals are processed after verification and may be reviewed for compliance with these Terms. Minimums, maximums, and periodic payout limits may apply and can vary by payment method and by account verification level. Crypto-funded accounts may be paid in the deposited cryptocurrency where available.
Dispute resolution
If you have a question or dispute please contact our support team so we can investigate. We aim to resolve issues promptly and may request documentation to verify transactions or account activity. If a dispute cannot be resolved directly, we will follow our internal investigation procedures and provide a written outcome. To contact support use [email protected].
Updates to these Terms and Conditions
We may update these Terms from time to time. Material changes will be posted on the site and will take effect as stated in the update notice. Continued use of SlotsGarden after changes are posted constitutes acceptance of the revised Terms. We recommend reviewing this page periodically for the latest information.